Condé Brand Supplies GuaranteeCondé Systems guarantees that the use of Condés' brand of supplies and consumables will not cause damage, abnormal wear or excessive wear to your printer or copier.
If a service representative informs you that using Condés' brand of supplies or consumables caused damage to your printer, please take the following steps to help us address the problem:
1. Ask your service representative to provide a written, signed and dated statement on the service companies letterhead identifying the damage and specifying exactly how using Condés' brand of supplies or consumables directly resulted in that damage .
2. Before authorizing repair, forward the statement to Condé Systems along with the following:
a) Written estimate of the cost to repair the damage caused by the use of Condés' brand of supplies or consumables .
b) Receipt or invoice showing purchase of Condés' brand of supplies or consumables .
c) Report such damage to Condé Systems within ten (10) days.
After verification, Condé Systems will either agree to pay reasonable service or repairs charges or will authorize shipment of the printer to a repair facility of Condé Systems choice for repair at no charge.
This warranty does not apply to any defect, failure or damage caused by improper handling, storage or use of Condés' brand supplies or consumables .
Maximum liability of this guarantee is limited to the actual cost of a repair, if any should become necessary.
THIS WARRANTY SHALL BE IN LIEU OF ALL OTHER WARRANTIES; EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY ARISING OUT OF THE USE OF, OR INABILITY TO USE THE PRODUCT.
In addition, all of Condés' brand of supplies and consumables are guaranteed to perform to your satisfaction or they may be returned for a full refund of the purchase price.
If you have any problem with a product you purchased from Condé Systems but is not a Condé-brand product, that product's warranty applies as specified by its manufacturer.
PLEASE SEND US AN EMAIL OR CALL IF WE CAN HELP YOU IN ANY WAY!
Condé Systems, Inc.
5600 Commerce Boulevard East
Mobile, Alabama 36619 (USA)
Toll Free: (800) 826-6332
Phone: (251) 633-5704
Secure Fax: (251) 633-3876