Return & Exchange Policy

Prices and availability are subject to change without notice. All tradenames/trademarks are the properties of their respective owners. Photos may not represent actual product. Typographic errors are subject to correction. Condé Systems, Inc. [Condé] hereby disclaims all other warranties, including warranties of merchantability and fitness for a particular purpose. Manufacturer warranty, if any, applies; Condé does not guarantee product compatibility. Returns General Returns Conditions - Applicable to ALL Returns 1. Shipping charges are not refundable 2. No returns will be accepted without prior authorization. 3. Where a specific return period is indicated, no returns will be accepted beyond that period. 4. Customer is responsible for shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring your return shipment. 5. Please note all additional returns conditions stated below, as applicable to your return.

Condé Brand Supplies Condé's brand of supplies and consumables are guaranteed to perform to your satisfaction or they may be returned for a full refund of the purchase price. NON-Condé Brand Supplies If defective, NON-Condé Brand Supplies may be returned to Condé within 15 days from invoice date for exchange for the same item only. All Software If defective, opened software is returnable within 15 days of invoice date for exchange for the same software title only. All Printers, Heat Presses, Computer Hardware, Peripherals and Accessories 1. If a product arrives DOA (dead on arrival), or if any product or part is defective, that product's warranty applies as specified by its manufacturer. Condé will assist the customer in contacting the manufacturer for service or exchange.

Year 2000 Policy Products purchase form Condé carry the applicable manufacturer's warranty (if any), which warranty may (or may not) address "Year 2000" compliance issues. Condé's standard sales and return policies apply to all purchases. Condé HEREBY DISCLAIMS ALL OTHER WARRANTIES; EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARISING OUT OF THE USE OF, OR INABILITY TO USE THE PRODUCT. To determine whether a particular manufacturer warrants its product with respect to "Year 2000" compliance, please check with Condé or with the product manufacturer.

Condé Systems, Inc.
5600 Commerce Boulevard East
Mobile, Alabama 36619 (USA)
Toll Free: (800) 826-6332
Phone: (251) 633-5704
Secure Fax: (251) 633-3876
www.conde.com